Exchange / Return policy


Your satisfaction is our priority, so we have easy exchange / return policy.


Note: We reserve the right the change these terms & conditions from time to time and you should look through them as often as possible.

We guarantee items listed on our website are free of defects, are unused and clean.

    Exchange

  • Call us or email to start return. All Exchange must have an RIA# (Returned Item Authorization Number), which you can obtain by contacting us.
  • If you ordered wrong size and want to exchange all/some items, you will be charge 10% Re-Shelving Charges of your exchange item.
  • Shipping charges will be charged on exchange items/orders (some conditions apply).

    • Refund

  • If you want refund on your order then shipping charges will deducted from your order total, if you have free shipping then $10 will be charged and rest of the amount will be refund.

    • Return

  • If you are not completely satisfied, just return your purchase for a REFUND OR EXCHANGE within 15 days of receipt, no questions asked.
  • Call us or email to start return. All Return must have an RIA# (Returned Item Authorization Number), which you can obtain by contacting us.

    • No Return

  • PPE (Face Masks, Gloves, disposable Isolation Gowns) cannot be returned or exchanged due to their unique nature.
  • Personalized items (Embroidered/Imprinted/Engraved) are non-refundable and non-returnable.
  • Custom made uniforms and Personalized items (Embroidered/Imprinted/Engraved) are non-refundable and non-returnable.
  • Custom made items can be return for alterations, we will happy to do alterations for free, shipping cost may apply.